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Digital Dealer

Insights

Rob Fowler, Modern Automotive

Modern Automotive Group’s story, to be frank, isn’t really all that modern. That’s because the group’s original store…

Dealer News February 10

Documentation is the New Negotiation

By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…

Dealer News February 9

So, You Think you Have Problems?

Sometimes we get so caught up in our own world we lose sight of what others in similar,…

Dealer News February 2

Doing Business on the Dark Side

It’s no secret that automotive dealerships universally are dealing with shrinking customer counts in service and parts. Not…

Dealer News February 2

How to Break Free from Mediocrity!

Mediocrity is a common business topic. We speak of having mediocre departments, leaders, employees and standards. But where…

Dealer News February 1

Personal Identity Theft – Is your Dealership Covered?

The idea that a dealer may be held liable for personal identity theft began to come up about…

Dealer News February 1

Protecting your Ad-sets: Part II

Back in 2005 I wrote an article on issues involved with protecting your valuable intellectual property, in particular…

Dealer News February 1

Leadershift is the Fuel for Success

If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…

Dealer News February 1

Out with the Old – In with the New

As we start a new year, many of us will perform a system “year-end” for the prior year.…

Dealer News February 1