Q

Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

Q

Latest in: News

AI AI Assistants AI chatbots Auto Dealership Covisian Customer Experience Customer Satisfaction Fabio Sattolo

AI Can Transform the Customer Experience for Car Buyers, But Not on its Own

With the advent of digital dealer brands like Carvana and CarMax, as well as expanded options for online…

Sales and Finance May 5
Auto Dealers auto insurance Car Insurance embedded insurance Erie Insurance insurance premiums J.D. Power’s U.S. Insurance Shopping Study JD Power

Customers Interested in Embedded Insurance Opportunities

More than one-third of customers are interested in purchasing insurance directly through auto dealers according to J.D. Power’s…

Dealer News May 5
BEV Chinese EVs EV Adoption EV growth EVs McKinsey & Company McKinsey’s 2025 Mobility Consumer Pulse survey.

U.S Electric Vehicle Adoption is Slow, but Often Permanent: McKinsey

Consumer sentiment on electrical vehicles (EV) in the United States is not as red hot as it was…

Dealer News May 2
Alliance for Automotive Innovation auto industry California California Clean Air Act Waiver Emissions policy EVs Gavin Newsom House of Representatives John Bozzella

U.S. House Votes to Stop California 2035 Gas-Powered Vehicle Ban

The U.S House of Representatives voted Thursday to block California’s plan to end sales of gasoline-powered vehicles by…

Dealer News May 2
Auto Dealership brand awareness Brand Recognition Customer Engagement customer loyalty Referrals Showroom sales
Strategies to increase dealership brand awareness

Be Seen, Be Remembered, Be the First Choice: Strategies for Increasing Brand Awareness

Brand awareness is the backbone of a dealership’s success. When customers recognize and trust your brand, they are…

Marketing May 1
April Sales Consumer Sentiment from the University of Michigan Cox Automotive Manheim Used Vehicle Value Index Price increases used vehicle prices Used Vehicle Sales wholesale used vehicles

Used Vehicle Prices on the Rise in April

  Wholesale used vehicle prices saw a significant increase throughout the first half of April. According to Cox…

Dealer News May 1
April 2025 April Sales April sales forecast GlobalData J.D. Power J.D. power report New-Vehicle Retail Sales

April New-Vehicle Sales Projected to Set Records: J.D. Power

According to a joint forecast from J.D. Power and GlobalData, consumers are projected to spend a record setting…

Dealer News April 30
AI AI and EQ Dealership Hiring emotional intelligence EQ Hiring Practices Napoleon Rumteen SBX

AI and Emotional Intelligence: The Future of Talent Assessment in Automotive Retail

You’ve seen it before: a new hire walks onto the dealership floor brimming with confidence. On paper, they’re…

Leadership April 29
Auto Lenders Auto Loan auto loan debt auto loan delinquency WalletHub

Auto Loan Delinquency on the Rise Across the U.S.

Auto delinquency rates increased by as much as 8.7 percent between Q3 2024 and Q4 2024 according to…

Dealer News April 29