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Latest in: Leadership

Warning: Stop ‘Flying Blind’ with No Clear Accountability

Implementing change to fix or improve any process requires you to have a plan of action and clear…

News April 26

Today’s Dealership Demand Outstrips Supply

How long will this imbalance last? Over 340 people attended my NADA workshop dedicated to the current buy/sell…

News April 24

Credit Thaw a Breath of Spring Air to Consumers, Retailers and Lenders

Living in Southern California, I don’t get to experience the four seasons like people in many other parts…

News April 20

Pre-owned Front End Gross

When we look at pre-owned department gross (front end only) we need to remember that F&I income is…

News April 19

Allocation – Where Have all the Vehicles Gone?

Depending upon the side of the transaction you are on, the intense demand for vehicles by the consuming…

News April 17

The Last Mile: Making your Online Acquisitions More Efficient

There’s a curious irony at work in our industry. That is, dealers know they need to give online…

News April 13

A Dealership Colonoscopy

We must inspect to ensure healthy positive growth – step two Dr. Werner Heisenberg (1901 – 1976) was…

News April 10

Better Losses for Better Premiums

Every dealer knows there is a relationship between the losses printed on your loss runs and the premiums…

News April 6

Pre-owned Front End Gross

When we look at pre-owned department gross (front end only) we need to remember that F&I income is…

News April 5

Ray Huffines, Huffines Auto Dealerships

Ray Huffines, 59, is the dealer principal for the Huffines Auto Dealerships, with eight dealership locations in the…

News April 5