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Latest in: Leadership

Jerry Rocco, General Manager, Partner and Vice President & Lance Lewis, General Sales Manager, Joe Myers Toyota

Extremely low turnover, promoting from within, and the long tenure of top managers combine to make Joe Myers…

News April 5

The ISM Metamorphosis

There is a fundamental shift that occurs for many Internet sales managers. Though most were hired to manage…

News April 4

The Compelling Power of Principles

In my books and workshops I enjoy sharing leadership principles. Right principles, consistently applied, bring results. The definition…

News April 3

Evaluate and Fix your Broken Internet Process Now!

Having all of the technology in the world will not help you when it comes to the human…

News March 28

Selling Pre-owned – Value or Price?

Seems like no matter how things change in our business, some basics still prevail. Dealerships today can utilize…

News March 25

Where Have all the Good Used Cars Gone?

Well, this seems to be the topic of articles that you read with all the quasi new wave…

News March 25

Three Reasons the Used Car may not be the Problem

I hear the following from dealers several times a week: “That car doesn’t work for us.” “Why?” I’ll…

News March 25

Do as I Say, Not as I Do … Says Doolittle

Ever heard this, “Cause I said so,” an offshoot of the infamous “Do as I say” mantra? Of…

News March 23

An Open Letter to Dealers and General Managers…

Dear Dealer & General Manager: All the economic indicators and the automotive industry analysts are optimistic about the…

News March 22

Operational Effectiveness plus Social Effectiveness equals Explosive Growth

The arrival of a lead is the moment of truth. The speed and quality of your initial response…

News March 21