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Latest in: Leadership

Dispelling the Myth of the ‘Perfect Used Car’

For the past few months, I’ve been monitoring dealer used vehicle inventories through vAuto’s new Provision inventory management…

News March 1

Mike Christian, General Manager and Jay Brownrigg, General Sales Manager from Toyota Marin

Toyota Marin’s Numbers Tell an Impressive Story: Toyota Marin is among the top dealers nationwide in Internet new…

News March 1

Greg Miller, CEO, The Larry H. Miller Group of Companies

The $2.5 billion, 7,400-employee Larry H. Miller Group of Companies started in 1979 with one Utah dealership. Today…

News March 1

Why Does your Team Still Stink at Maximizing Inbound Phone Calls?

Ask every dealer you know if they’d prefer a phone up or an email lead and 99% will…

News February 29

Solving Used Vehicle Supply Problems

It seems that nearly every dealer I talk to, when discussing the health of their business, brings up…

News February 24

How to Survive the ‘Ashamed Generation’s’ Assault on Your Dealership

An entire chapter in my book, Up Your Business, addressed the dangers of entitlement within organizations and offered…

News February 23

Effective Spend Management Strategy for 2012

What is spend management? Spend management is a strategy that innovative companies employ to control and optimize the…

News February 20

‘I Learned it All from You”

Looking back over my 30 years in the training business it never ceases to amaze me how our…

News February 16

New Mercedes-Benz Dealer Agreements

Mercedes-Benz (MBUSA) sent its dealers a proposed new Passenger Car Dealer Agreement, Light Duty Truck Dealer Agreement and…

News February 15

Monotonous Multitasking

What is listed under the “responsibilities” section of your Internet manager’s job description? (Provided you’ve written one). Monotonous…

News February 3