Q

Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

Q

Latest in: Sales and Finance

The Year of the Bull Rider

I did a little research prior to writing this article on something I know a little bit about,…

News February 14

Contract Management to Reduce Costs and Risks — Do you know where your contracts are?

How many supplier contracts does your organization have? Where are your contracts located? When do those supplier contracts…

News February 14

How Good Parts Pros Act

Some things aren’t funny, they’re just freakin’ wrong. While working in a northeastern dealer’s service manager’s office, located…

News February 9

Effective Training & Brain Science

“Why aren’t they doing what I told them” Ever muttered those words? You know you have. Long ago…

News February 6

Interview with John Eagle, John Eagle Dealerships

John Eagle is a member of the PhD club – “Papa had a dealership.” He’s been in the…

News February 1

Correctly Compensating Sales People

It is amazing to me that the vast majority of dealerships continue to pay sales consultants on gross…

News January 31

Can OEMs Actually Not Renew a Dealer Agreement?

Don’t Fall For the Bluff Car manufacturers have made a habit in recent years of using the expiration…

News January 14

10 Essentials for Today’s Sales Call

The first suggestion I have is to mystery shop your competition. Most will start with “what’s your name…

News January 14

People and Processes: Creating a Synergy Between the Two

People (pee-puhl) noun 1)    Human beings 2) The followers or subordinates of a leader or manager   Processes…

News January 14

Do You Know Your Punishment?

The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently…

News January 14