Trending Auto Retail News
Four Ways the Automotive Aftersales Market is Evolving
Today’s drivers are holding onto their vehicles for longer than ever. With the average U.S. car now a record 12.6 years old and traffic volumes back to pre-pandemic levels, demand for service is poised to rise. At the same time, new pressures are reshaping the...
Mastering Negotiation: Winning Strategies for Car Dealers
Negotiation is one of the most critical moments in the car-buying process. It’s where concerns are addressed, trust is built, and value is clarified. A recent CDK Global survey found that most buyers want the opportunity to negotiate the price or trade-in value, and...
Beyond Impressions: Measuring What Really Matters in Streaming Ads
Streaming has overtaken traditional broadcast and cable as the primary way people watch TV. On average, viewers now spend about 17 hours a week on streaming platforms. This shift extends well beyond younger audiences. In fact, around 70% of Americans aged 55 and older...
Under the Hood: How Outdated Payment Systems Drain BHPH Dealership Profits
Vehicle repossessions rose to 1.73 million in 2024—the highest level since the 2008 financial crisis and a 16 percent increase from the previous year. Auto loan delinquencies have also increased significantly, with 8.1 percent of loans at least 30 days past due and...
The Smart Salesperson’s Guide to Generating More Referrals
Referrals have always been one of the most powerful, trust-based methods for driving sales. But even though their value is well known, most salespeople are given little more than vague advice, usually just “ask for them.” What’s often missing is a natural, repeatable...
Are Your Tags Expired? 17 Million Drivers on U.S. Roads Say Yes
Expired registration tags are more than just a minor inconvenience; they’re a widespread issue affecting nearly 17 million vehicles across the U.S. according to new CARFAX data. This staggering figure highlights a concerning trend, and the consequences for drivers can...
Automotive Marketing’s AI Future Depends on Getting Data Right
AI promises a smarter, more connected future for automotive marketing. Imagine campaigns that anticipate customer needs, virtual assistants that deepen engagement, and insights that finally unify online and offline behavior. Yet, there’s a stubborn obstacle: the data...
Dealers Invest in Digital Retailing to Boost Profitability and Customer Satisfaction: Cox Automotive
The automotive world is in the middle of a revolution, and it’s happening digitally. 43 percent of dealers now offer customers the ability to complete every step of the car-buying process online, up from just 34 percent in 2022 according to the 2025 Cox Automotive...
Smart Dealerships Are Using These 4 Tactics to Win the Modern Car Buyer
Shoppers used to walk onto your lot and start from zero. Today, they arrive armed with months of research, an online financing application, and a pixel-perfect idea of the SUV they want. They expect you to know all of that the instant they enter a VIN or open a chat...
SUVs Continue to Reign Supreme: Experian Automotive Trends Report
SUVs aren't just popular; they are the backbone of the current U.S. car market. According to the Q1 2025 Experian Automotive Consumer Trends report, SUVs accounted for a staggering 62.8 percent of new, retail vehicle registrations in the past 12 months. The segment...
Chesrown Ford of Sidney, Maverick Toyota, Mercedes-Benz of Collierville: Dealership Deals
Chesrown Automotive Acquires Three Dealerships in Sidney, Ohio Chesrown Automotive has expanded its operations with the acquisition of three Germain Motor Company dealerships in Sidney, Ohio. The transaction, facilitated by Tim Lamb Group Director Chris Infantino,...
Top Website Problems That Are Costing Dealers Sales
A dealership’s website is often customers' first contact point, with 75 percent reporting it significantly influences their decision to visit, according to Cox Automotive. Despite this, many sites fail to meet expectations, diminishing trust and losing sales. This...
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