DUBLIN, CA – September 5, 2017 – Attendees of the Digital Dealer 23 Conference and Expo later this month interested in providing a livingroom-to-showroom journey for their customers should plan now to visit Booth 131, TagRail™.
TagRail helps dealerships provide a transparent and mutually productive shoulder-to-shoulder experience between sales consultants and customers. A customer can start the purchase journey in their livingroom and arrive at the showroom to complete the transaction in a seamless way. Tagrail enables all the digital workflows like e-Negotiation, e-Contracting, and secure document upload to enable the vehicle to be ready on arrival for the customer.
Jenan Culic, General Manager for Downtown Toyota, Toronto, a part of the Downtown Auto Group, says TagRail has created a more relaxed selling environment in his store. “Our sales consultants now handle decision-making once left to the sales manager, and therefore our closing ratios are on the rise.
“I attribute this improved closing ratio to how TagRail acts like a Fitbit platform for the car dealership, providing performance feedback, accountability, and measurement that tells us how we are doing and how to continue to improve customer engagement, sales efficiencies, and retention,” Culic adds.
Digital Dealer 23 is Sept. 18-20 at the Paris Hotel and Casino, Las Vegas.
“TagRail is for progressive dealerships desiring to deliver a more transparent, seamless, and comfortable selling experience that gives customers more control of the process,” says TagRail CEO Kiran Karunakaran. “We know this helps dealerships foster trust and engagement and that is converting more walk-in traffic into paying customers for them.”
The TagRail digital retailing platform offers modules for sales, showroom, floor management, desking, F&I menu, service, BDC, and employee management along with Online Checkout. TagRail helps dealers improve the efficiency of the sales team and enhance the customer experience at their dealership.
About TagRail
TagRail CEM brings back joy to visiting an auto dealership. Delivering a great experience is hard work. DealerTag makes it easier by helping dealerships systematically engage everyone: your customers, your front line, and your leadership. Offering mobile tools for engaging, tracking, and monitoring workflows throughout the dealership, TagRail brings modern business process management and oversight to automotive retail. www.tagrail.com