Jeff Running is the E-Commerce Director of Fremont Motor Company, an 11-store group based in Lander, Wyoming. 5 years ago, Jeff decided to ask every customer a set of 8 survey questions. He began collecting this data on all sold and lost customers, and the mind-blowing results changed the way the dealership thought about their customers, their technological adoption, and ultimately, their digital strategy.
The Customer Survey That Changed A Dealership’s Digital Destiny
The Customer Survey That Changed A Dealership’s Digital Destiny
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Industry Press Releases
Dave Cantin Group Launches Board of Advisors with Tekion Exec George Kang
The Dave Cantin Group (DCG), a leading mergers and acquisitions advisory company to retail automotive groups and their owners, has named Tekion executive George Kang as the first member of its newly launched advisory board of automotive experts. DCG
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Industry Press Releases
CallRevu Becomes the Automotive Industry’s Exclusive Pam Partner to Bring Next-Gen, Voice AI BDC Support Solutions, Transforming Customer Service for Dealerships
CallRevu, the industry leader in automotive communication solutions, is proud to announce an exciting partnership with Pam, an innovative human-level, voice AI-powered receptionist and Business Development Center (BDC) support tool. This collaboratio
