Identifying Inefficiencies in F&I
Josh Blick shares the importance of identifying inefficiencies in F&I in this short video blog.
Dealer Management October 26The latest In: Dealer News
Internal Controls Dealerships Should Have – But May Not Have Thought About
Dealership organizations do not typically think about identifying and testing internal controls. With the volume of transactions in…
Dealer Management October 25
Is Your Personal Information Really Yours?
Our phones are our lifelines. We store so much information on them that the thought of having our…
Digital Dealer October 23
For Vehicle Service, Luxury is Different!
I’ve had the privilege of working with several leading luxury brands including BMW, Lexus, Porsche, Maserati and Rolls…
Dealer Management October 23
Adopt a No Fake News Culture
Josh Blick explains why dealers should adopt a “no fake news” policy in their store in order to…
Dealer Management October 13
Is Your Service Marketing Budget out of Whack?
Is your service marketing budget out of whack? And if so, what’s the right number? There is a…
Dealer Management October 13
The Power of UX Design
Why the Automotive Industry Needs to Prioritize Creating a Seamless Digital Experience Over the last year, we’ve seen…
Dealer/GM News October 12
Avoid an Accident – It’s in Your Control (and Responsibility as a Dealer)
Once the vehicle is sold there remains another responsibility to the dealer. This is to assure the customer…
Dealer/GM News October 12
Dealership Managers Were Set Up to Fail
As I prepare my keynote address for an upcoming conference it became clear to me that unless I…
Dealer/GM News October 12
Big Data Busted: How Single-Point Stores Can Win Big
In a recent presentation at Digital Dealer 23, I had the opportunity to present strategies for Big Data.…
Dealer/GM News October 10