Vehicles recalled for safety risks go without repairs
Vehicles recalled for safety risks go without repairs, from Trib Live. Each day, attorney Terry Harris sets out…
Fixed Operations News January 5The latest In: Dealer News
Service bays turn to text messaging
Service bays turn to text messaging, from Automotive News. Reminders, updates bring in customers Many customers of Mossy…
Fixed Operations News January 55 Traits Of Customer-Focused Companies
5 Traits Of Customer-Focused Companies, from Business 2 Community. How do you personally define a customer-focused company? I’m…
Fixed Operations News January 5Customer Consent and Customer Pay Service Hazards
Over the holidays, I was home visiting my parents. My Dad, a Chevrolet dealer, loves to talk shop…
Fixed Operations News December 30Auto industry acts globally — except on recalls
Auto industry acts globally — except on recalls, from The Boston Globe. When it comes to making and…
Fixed Operations News December 29Many recalled vehicles do not get repaired, posing a safety risk
Many recalled vehicles do not get repaired, posing a safety risk, from LA Times. Each day, attorney Terry…
Fixed Operations News December 296 Challenging Scenarios Dealerships May Face in 2015
6 Challenging Scenarios Dealerships May Face in 2015, from Dealer Marketing Magazine. New-car sales this year will reach…
Fixed Operations News December 29Injury and Illness Prevention Programs and the Bottom Line
An Injury and Illness Prevention Program is a commonly known process that works to proactively lower work place…
Compliance December 22GM gets creative to spur recall repairs
GM gets creative to spur recall repairs, from wusa9. After the effort that General Motors went through to…
Fixed Operations News December 22The Service Drive: Your Other Sales Floor!
Happy New Year! For those of you headed to the NADA Convention in San Francisco January 22-25, I…
Dealer Management December 15