Why IIPP is Important to You
You never know when a life altering event or fatality is going to strike. Unfortunately they do happen…
Compliance November 10The latest In: Dealer News
Service Marketing and Customer Feedback: 2 Simple Ways to Boost Loyalty
Keeping clients loyal is essential to maintaining a successful business. There are a lot of auto shops and…
Fixed Operations News November 5
Building Consumer Trust in Service
One of the largest obstacles that dealership service departments face is consumer mistrust. Articles with titles like “10…
Dealer Management November 3
Dealership Winter Safety
Winter is coming and for dealerships that means more than winter sports and holidays. Unfortunately, with the change…
Dealer Management November 3
The Service Department: It’s More Than Just Fixing Broken Cars
The best summary I have ever heard concerning our industry comes from Leigh Silver, who puts it like…
Dealer Management October 20
Unraveling the Mysteries of Matrix Pricing
The Many Ways to Increase Gross Profits At least once a month I get an inquiry from a…
Dealer Management October 20Importance of your Exceptions Report
In dealerships throughout the country, there is a report that reveals how your processes are working and how…
Dealer Management October 13How to Prevent Greenwashing
Greenwashing is the practice of claiming that your processes are environmentally stainable without proof. Greenwashing is visible in…
Dealer Management October 13
Who is responsible for tech productivity?
From Search Auto Parts: Who is responsible for tech productivity? Who’s responsibility is it to make sure that…
Dealer Management October 6Personal Protective Equipment: Chemical Hand Protection
How do you choose chemical hand protection for employees at your dealership? Working with chemicals can be risky,…
Dealer Management September 22