When you start to design a social media campaign for your dealership, who is the intended audience — men or women? According to the latest Nielsen Social Media Report for the third quarter of 2011, you should be targeting women primarily. The r

Sergio Marchionne, Chairman and CEO of Chrysler Group LLC and CEO of Fiat S.p.A., spoke about Chrysler Group’s progress and the global automotive industry at the 2011 Spruce Meadows Changing Fortunes Roundtable in Calgary on September 9. Marchionn

What are three of the eight cylinders of the BDC considered to be the building blocks of an effective and profitable BDC? What are the necessary elements for beginning a BDC or revamping an existing BDC? What are some of the best practice processes f

DETROIT — The global automotive industry merger and acquisition (M&A) deal market shows a significant increase in deal value as observed during the first half (H1) of 2011, according to PwC’s automotive transaction services practice.

Highlights from the September OPENLANE Market Index report include: for the U.S. market index, overall US auction prices in August increased 2 percentage points from the prior month, and ended 4 percentage points above August 2010. Highlights from th

The evolution of Internet lead management has lead dealers and managers to understand that their main focus has to be on driving quality customers from their leads into the showroom floor. How can dealers differentiate themselves in a highly competit

NEW YORK — The Conference Board Consumer Confidence Index®, which had improved slightly in July, plummeted in August. The Index now stands at 44.5 (1985=100), down from 59.2 in July. The Present Situation Index decreased to 33.3 from 35.7. The

TORRANCE, Calif. — Responses were as straightforward as trying to pay down student loans, to as adventurous as setting off on a road trip to explore America’s great national parks.  When Toyota Financial Services (TFS) launched its on-li

WESTLAKE VILLAGE, Calif. — The August new-vehicle retail sales pace has declined sharply during the second half of the month, as the impact of negative variables—weak consumer confidence, delayed purchases in the hopes of bargains, and inclem