Auto Retail News

Auto dealers and lenders built on tech platforms architected decades ago are confronting a growing set of pressures: aging infrastructure that resists modern tooling, calculation logic that may no longer reflect current compliance requirements, and a

There’s a version of AI that replaces the human on the other end of a phone call. A bot that fully answers, qualifies, schedules, and closes, all without a single person involved. The technology exists. The pitch sounds efficient. And for autom

The crucial time where dealership sales are won or lost.

Artificial intelligence is dominating conversations across the automotive industry. Every week, a new AI-powered chatbot, sales assistant, or automation tool promises to transform how dealerships sell vehicles and engage customers. While the exciteme

Walk into any dealership today, and you’ll hear the same themes: pressure on margins, rising compliance demands, customers expecting faster turnaround, and teams stretched thin. Automation and AI are now part of the conversation in almost every boa

ATLANTA, August 11, 2026 – New-vehicle prices increased in July to $49,855, the highest level of 2026, according to new data from Kelley Blue Book, a Cox Automotive brand. The average transaction price (ATP) was higher year

Key Takeaways: 63% of in-market car shoppers plan to use AI for their next vehicle purchase, yet only 29% of dealerships have adjusted their strategy to account for AI-powered search behavior, according to the Cox Automotive AI in Auto Retail Tracker

Most fraudulent car deals don’t come with red flags or warnings. They’re quiet and stealthy. The customer’s great. The driver’s license scans. The pay stub looks legit. The credit qualifies. All signs point to a legitimate funded

For much of the past two decades, front end gross drove dealership profitability. Discounting cycles, shifting market conditions and digital price transparency have steadily chipped away at that model, and the first quarter of 2026 confirmed how far