Congratulations! You’ve closed the deal, done the paperwork, taken the trade in, handed her the keys and introduced her to the service manager. (You did take her to the service department, didn’t you?) Now you can relax a bit and wait for the nex

While working with one of my clients covering a strategy on changing the price of a vehicle he had priced at $15,298, my first reaction was to tell him to reduce it to $14,995 so he wouldn’t miss any searches done up to $15,000 because of his $298.

Recently my firm worked with a dealership on an issue involving a title for a used car. Our client had purchased from a private seller. Our client was contacted by an attorney who represented a repairman that claimed to have a lien related to repairs

Manheim Consulting’s monthly auto industry brief reported July 2011 wholesale used vehicle prices decreased when compared with June 2011’s numbers. The Manheim Used Vehicle Value Index is still up 5.9% (125.9) over July 2010 when it was 118.9

Highlights from the August OPENLANE Market Index report include: for the U.S. market index, overall US auction prices decreased by two percentage points in July from the previous month, but ended 3 points above July 2010 levels. Dealer interest in SU

Isn’t it interesting in our industry how much time and effort we put into the new car side of our dealerships?  All the work we put into selling the number of cars that is our market share responsibility each year.  The training we do for our sal

COSTA MESA, Calif. — News Highlights NADAguides, the most comprehensive new and used car, classic car, motorcycle, boat and recreation vehicle pricing and information resource online, announces its 2011 second quarter Traffic Trends Report –

It’s been a long hot summer. Especially for Japanese-branded dealers with earthquake-driven inventory constraints that have stunted sales opportunity during some of the most critical months of the year. And all dealers have weathered the effects of

When I started in this business those were the only three things you needed to succeed: asphalt, octane and a Cross pen. It was an interesting time September 1971. I had gone to several new car dealerships in my little home town of Columbus, Georgia.