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Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

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The Fine Art of Getting Attention at Conferences

Conference season is upon us and each business is competing with hundreds of others for attention. A strategy is needed, or your business simply ends up as part of the noise everyone fast-forwards through – media and attendees alike. So, how do you
Mar 2, 2018

Think Tank: Should You Start A Vlog?

Over 300 hours of video are uploaded to Youtube every minute. Should you start creating video content & join the ranks of vloggers? Maybe, maybe not! I’ll help you figure out if vlogging is something you should start on this week’s T
Mar 1, 2018

Helping Customers Feel Welcomed, Safe, and Understood

Automotive services are selling themselves. For customers, it is not whether to service a car; it is about where to service a car. Customers have great choices about where to service their cars. Quality parts and work are no longer a rarity and most
Mar 1, 2018

Increase Staff Productivity by 50%… While Increasing Morale

In her book Multipliers, Liz Wiseman shares research, which suggests that the American worker is only 40-70% productive on average. She details a number of traits that are prevalent among certain leaders that allow them to get up to 50% more producti
Mar 1, 2018

Managing Increased Telephone Traffic in a Digital World: Understanding the Totally New Experience the Caller Demands

It may seem surprising with all the methods of communication available, but the most frequent and meaningful interaction with your prospects and active customers is still a phone call. Yet, it remains an experience most customers rate as poor. The gr
Mar 1, 2018

How Digital Retailing Will Change Staff Responsibilities

Is your dealership planning to implement a digital retailing solution this year? If so, you’re not alone. According to a 2017 study by Root & Associates and CDK Global, more than half of dealership management has expressed interest in a digital
Mar 1, 2018

Dealership Safety Concerns Aren’t Only About Recalls

Life at a dealership is hectic. There are so many pieces moving simultaneously that it can seem as if you’re living in a real-life version of the classic video game “Frogger,” continuously ducking, dodging and weaving your way through the deale
Feb 28, 2018

Online/Social Strategy for Car Dealerships: Stay Agile, Watch for Trends, and Be Cost-Effective

Depending on the size of your dealership, whether you’re a franchisee or independent, you may or may not have staff dedicated to social media and or Google AdWords. Much of what you do on social media is based on who you’re targeting. Facebook, t
Feb 28, 2018

3 Tips to Up Your Video Marketing Game

Assuming your dealership has a video marketing strategy in place and that you’re getting good results, you may be ready to take your video marketing to another level. To quickly review, the fundamental basic blocks of a video marketing strategy inc
Feb 28, 2018