Dashboard Dealership Enterprises CEO Josh Blick explains a better way for dealers to review their doc reports.

December is here and it is time to wrap up the year and begin planning for 2018 if you haven’t already done so. As business owners, the one performance metric that is top of mind is total top-line sales by month and for the year. Every business own

Bowman Chevrolet is one of the fastest-growing Chevrolet dealerships in the state of Michigan. The dealership serves Clarkston, Waterford, Lake Orion and Chevrolet customers from other parts of Oakland County in the eastern part of the state. John Bo

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market I

When asked what area of the dealership was the most important for overall success of their business, dealers’ top response was fixed ops. Those of us that have invested a lifetime in parts and service have known that all along—but it’s nice to

For real – overheard by me at a large Honda dealership after an ASM explained to a lady patron limited details behind the current $500 fee for an injection cleaning, throttle body service, transmission service, and a headlight replacement.   Lady

The unspoken truth about the dealership continues to be the same – the service side of the business is where the money is at. However, 72 percent of car purchasers do not return to the dealership for service in the following 12 months1. This repres

If you look at the data, the expert analysis, and the firsthand accounts of dealers themselves, it’s undeniable we’ve entered an era where “status quo” in the automotive retailing industry means plateauing vehicle sales, rising costs, increas

If you mention the name “Carvana” to most people in the auto industry, they will probably respond with a mixture of fascination and unease. At some point in the conversation, the word “disruption” will probably come up – and there is no dou