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The Road to DD27: Pre-Show Highlights
DD27 is right around the corner! In exactly one week, we’ll see you at Mandalay Bay Resort & Casino in Las Vegas, NV for over 100 educational seminars, networking opportunities, and pure innovation in one of the most exhilarating locations in t
Aug 12, 2019
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Dealer ManagementDealer Ops & LeadershipDealer/GM NewsLeadershipSales ManagementTrending Industry NewsVideo
Relationships Matter
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Aug 12, 2019
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Dealer ManagementDealer Ops & LeadershipDealer/GM NewsLeadershipSales ManagementTrending Industry News
The Numbers Behind Employee Theft
By Scott Worthington, Director of Product Planning, Reynolds & Reynolds A lot of dealers think “Employee theft won’t happen to me” or “I trust my employees,” but the numbers around employee theft tell a different story. I read an artic
Aug 9, 2019
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Dealer ManagementDealer Ops & LeadershipDealer/GM NewsDigital Dealer ConferenceLeadershipTrending Industry News
Drafting a Winning Team
By Jon Purdy, National Director of Learning & Development, CDK Global It’s both a blessing and a curse. The economy is booming, your business is growing, and you need good people to help you continue to grow. That’s a blessing. Right now, we
Aug 8, 2019
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Data & AnalyticsDealer ManagementDealer Ops & LeadershipDealer/GM NewsLeadershipMarketing & AdvertisingMarketing StrategiesSales & MarketingTrending Industry News
Consumer Data Privacy Laws are Spreading Nationwide
Is your dealership located in one of these 20 states? If so, pay attention. The California Consumer Privacy Act (CCPA) may be the first comprehensive data privacy law in the U.S., but it certainly isn’t the last. Since its passage,19 additional sta
Aug 7, 2019
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Dealer ManagementDealer Ops & LeadershipDealer/GM NewsLeadershipMarketing & AdvertisingMarketing StrategiesSales & MarketingTechnologyTrending Industry News
In the Modern Marketing Puzzle, Don’t Lose Focus on the Customer Experience
I read an interesting study recently in MarketingWeek.com. It found that while marketers believe in the importance of the customer experience, within 2-3 years, that importance will decline due to business growth, transformation, and disruptive techn
Aug 6, 2019
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Dealer ManagementDealer Ops & LeadershipDealer/GM NewsLeadershipSales & MarketingSales ManagementTrending Industry NewsVideo
Best Practice for Hiring a Trainer for Your Dealership
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Aug 2, 2019
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Dealer ManagementDealer/GM NewsLeadershipSales & MarketingSales ManagementSales StrategiesTrending Industry News
Change Your Words, Change Your Results
Eighty-six percent of car shoppers conduct online research before deciding to visit a local dealership, according to research from digital marketing agency Adtaxi. With all this research being conducted online, most consumers’ first vehicle inqu
Jul 31, 2019
Are Your Phone Lines Hacker-Proof?
By Tom Harsha, Chief Product Officer, CallRevu You know to protect your dealership computer system from hackers, but what about your phone system? Phone hacking is common and often overlooked until you get hit with fraudulent charges. According to th
Jul 31, 2019