A community-first mindset and business philosophy inspires positivity and a direct sense of purpose, resulting in higher satisfaction and loyalty.

Social media can be a great challenge at most dealerships. Discover ways to leverage social influence and engage brands to help spread your message.

 DealerBuilt CEO Mike Trasatti explains why dealers need to ensure that customers aren’t in the dark when things go wrong.

 VP of Sales CDK Global Bill Wittenmyer explains why every salesperson needs to know their numbers in order to achieve their goals.

 In this episode of Freebie Friday, Bill Wittenmyer offers a tip that individuals can use to stay motivated.

Is your dealership still using the Windows 7 operating system? As of January 2020, Microsoft is discontinuing all support for Windows 7, which means they will no longer be releasing security updates. If you haven’t upgraded to Windows 10 by Jan

Gone are the days when dealerships were at the center of the transaction. Today, the process begins online and customers don’t even have to set foot into a dealership to buy a car. The new “front line” is online. Omni-channel retailing in autom

Two of the most important elements of every single advertisement you run in any medium are 1) an easy to remember phone number, and 2) an easy to remember URL that leads to your website. Thirty-five years ago our agency was one of the pioneers in dev

Dealers are required to seek the approval of their manufacturer in order to relocate their franchise to a more desirable location. In most states, the manufacturer has full discretion as to whether to approve or deny that request. In some states, the