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Conference & Expo: October 14 -16, 2025
DealerPoint: April 9-11, 2025

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Broad Strength in the Market Except for Luxury Vehicles

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Rep
Apr 16, 2019

Change Again! When? Now!

Change matters. The speed of change matters. Don’t change for change’s sake.  How to sort through it all? Change matters and can be successfully and intelligently integrated into your lifestyle and work habits by answering three quick questions:
Apr 16, 2019

Busting Data Myths About Online Shopping Behavior

By Jessica Stafford, Senior Vice President & General Manager, Autotrader Today’s consumer has clearly spoken. They no longer want a one-size-fits-all, cookie-cutter experience when shopping online. Consumers not only expect, but demand, that co
Apr 15, 2019

Witt’s Wise Words: The Secret to Success

 CDK Global VP of Sales Bill Wittenmyer shares the secret of success for managers in automotive retail.
Apr 15, 2019

Razor & Razor Blade Models for Dealerships: Part 2

Affinitiv CEO & Executive Chairman Scot Eisenfelder shares why dealerships should pay attention to the razor and razor blade models for their stores in part 2 of this series.
Apr 12, 2019

Freebie Friday: Three Most Important Traits in Salespeople

 In this Freebie Friday, VP Sales CDK Global Bill Wittenmyer shares the three most important traits that dealerships should be looking for in salespeople.
Apr 12, 2019

BLACK BOOK USED VEHICLE RETENTION INDEX SHOWS DECLINE IN MARCH

Index Continues To Lose Momentum But Expects Quick Jolt from April Spring Season LAWRENCEVILLE, GA (April 9, 2019) – Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, relea
Apr 11, 2019

First Time vs. Repeat Buyer: the True Path to Profitability

Every day, dealers are faced with multiple decisions about various facets of their business. Among them: constantly trying to decide if they should invest in buying leads to conquest more consumers or if they should spend more to retain existing cust
Apr 11, 2019

Witt’s Wise Words: Don’t Manage With E Mails

CDK VP of Sales Bill Wittenmyer shares my managers shouldn’t rely on e-mail to manage their team.
Apr 8, 2019