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Digital Dealer

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AI chatbots ChatAI chatbots Customer Engagement Informed.IQ InformedIQ.com Jessica Gonzalez loan onboarding Risk Management SBX

Is Your Chatbot Helping You Manage Risk Effectively?

It has been widely documented that AI is changing the face of lending, but now new details are…

Leadership June 5
2025 New-Vehicle Sales car seales EVs GlobalData JD Power May Sales Numbers Sales Numbers Tariffs Vehicle Sales

New-Vehicle Sales Began to Cool Off in May

The new vehicle market is beginning to normalize in May following a surge in tariff-driven purchases earlier this…

Dealer News June 5
Auto Dealership Customer Experience dealership marketing Glo3D.com Human element sales and variable ops Sean Toussi User-Generated Content

How Humanizing Your Dealership Wins More Car Buyers

Technology has transformed how dealerships operate, making everything faster, smarter, and more automated. But in the pursuit of…

Sales and Finance June 4
Chris Walsh Dave Durant LaFontaine Automotive Group LaFontaine Volkswagen Dearborn Mobile service mobile service technology OEM Reynolds and Reynolds Reynolds and Reynolds Company self-service kiosk Volkswagen Volkswagen of America

Reynolds and Reynolds Partnership Enhances Volkswagen Employee Service Experience

A collaboration between Reynolds and Reynolds, Volkswagen Group of America, and LaFontaine Automotive Group has introduced a new…

Dealer News June 4
Botdoc Cybersecurity Data Security Dealership Efficiency dealership technology Paul Croshaw Transaction Times

Fragmented Technology Systems Frustrate Auto Dealers, Leading to Lost Time and Revenue

Today’s auto dealers face a myriad of frustrations, challenges, and obstacles, particularly tied to lengthy transaction times for…

Leadership June 3
Alan Haig Automotive Retail blue sky values Dealership Buy Sell Dealership Profitability Dealership Sales EVs Haig Partners Haig Report Q1 2025 Haig Report Tariffs

Dealership Profitability Stable, Even as Buy/Sell Numbers Hit 10 Year Low: Haig

The automotive retail industry entered 2025 at a crossroads. The first quarter of the year did little to…

Dealer News June 3
Auto Dealers commercial vehicle fleets EVAI fleet electrification Fleet Management fleet managers fleet service Ian Gardner

From Margins to Mobility: Why Auto Dealers Must Rethink Fleet Service for the Connected and Electric Age

U.S. auto retailers have had a longstanding relationship with local commercial and business fleet customers, especially in the…

Leadership June 2
Car segment pricing Carfax Used Car Index EV prices EVs gas-electric hybrid Hybrid prices pickup trucks used car prices

Used Hybrid and EV Prices are Rising Fast

The used car market is experiencing a wave of fluctuations and they’re not only restricted to internal combustion…

Dealer News June 2
Auto Dealerships Auto Repairs mobile repairs NHTSA Recall Recall Masters recalls voluntary recall

Recall Volume Remains Elevated as Voluntary Notices Create New Risks

Automotive recalls continue to be a critical issue affecting road safety and consumer trust. Over 28 million passenger…

Dealer News May 30