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Latest in: News

dealership succession Dennis Thornhill estate planning Family succession planning Ownership structures Pinnacle Mergers and Acquisitions strategic alignment strategic transition Succession Plan

Succession Done Right: Protecting Value and Securing Your Dealership’s Future

For many dealership owners, succession is not a question of if but when. Too often, though, planning begins…

Leadership March 24
Auto Finance Car Buying Journey Consumer Preference customer journey digital transparency F&I F&I products Finance and insurance Protective Asset Protection Rick Kurtz

The Death of the F&I Pressure Cooker: Why Consumer Control is the New Standard in Auto Retail

For decades, the climax of the car-buying journey followed a predictable, often stressful script. After hours of negotiating…

Sales and Finance March 23
AI AI-Powered Video Monitoring Data-Driven Decision Making dealership cameras Dealership Fixed Ops Dealership Security Fixed Operations Operational intelligence Service Drive Lane

AI and Video-Powered Operational Intelligence: The Next Evolution of Dealership Performance

For decades, cameras in automotive dealerships were little more than a necessary evil – a grudge purchase made…

Leadership March 18
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2026 Edmunds Top Rated Awards Alistair Weaver Ford Maverick Honda Civic Hybrid Hyundai Ioniq 5 Hyundai Palisade Hybrid Rivian R1T Tesla Model 3

2026 Edmunds Top Rated Awards Rewards a Combo of Affordability and Quality

Every year, the automotive industry brings a wealth of new choices and advanced technologies to consumers. However, these…

March 18
2025 Year-End Automotive Franchise Activity Report Dealership Buy Sell Dealership Stability Mitch Phillips Regional Trends Rooftop Sales Urban Science

U.S. Automotive Retail Network Saw Stability in 2025: Urban Science

For all the unexpected twists and turns 2025 brought for dealers, the foundation of the industry remains incredibly…

Dealer News March 17
Automotive Sales customer defection Customer Engagement customer journey Customer Satisfaction Digital Experience Eric DeMont Lead Generation Leads Sales Process Breakdowns Urban Science

Uncovering the Hidden Leaks Behind Lost Automotive Sales

Even the highest-performing sales teams can’t close every deal. Auto buyers routinely cross-shop dealerships, and affordability concerns continue…

Leadership March 17
Agentic AI AI adoption AI Agents AI Augmentation AI Lead Generation Auto Dealership AI Auto Retail AI Back Office Baker Tilly Automotive and Dealer Services Geo-targeted marketing Lead Management Lewis Fisher predictive lead generation

From Leads to Keys: How AI Is Modernizing Auto Retail

Could AI make negotiating a car sale as outdated as paper contracts? How soon will dealership sales models…

Leadership March 16
2026 Reynolds Retention and Defection Report brand loyalty Consumer Loyalty customer loyalty Honda Regional Preferences Reynolds and Reynolds Toyota

Analyzing Automotive Brand Loyalty: 2026’s Winners and Losers

Customer loyalty remains the foundation of sustainable automotive retail. Understanding exactly where buyers choose to stay and when…

Dealer News March 16
2026 trends clean data dealership marketing Lauren Donalson Lifecycle Measurement Marketing Trends PureCars Real-Time Engagement unified platform

The Future of Dealership Marketing: 2026 Trends from PureCars

In the ever-evolving world of automotive retail, 2026 has already been a transformative year. Dealerships are shifting their…

Dealer News March 13