Is your Service Department Convenient?
We are a time-hungry society. We need and demand more – period. As consumers, we are no different…
Dealer News December 29We are a time-hungry society. We need and demand more – period. As consumers, we are no different…
Dealer News December 29My first GSM told me that customers would tell me how to sell them – I just had…
Dealer News December 29In October, I unveiled an updated ACES (Automotive Continuum of E-commerce Success) chart at the well-attended 9th Digital…
Dealer News December 29It is no secret that customers are using the Internet to broadcast their buying experiences, and in doing…
Event News December 29It is stating the obvious to assert that core systems such as your Digital Response Management (DRM) system,…
Dealer News December 29Whether training recruits or re-training “old school” folks, we always warn them of who to avoid, including the…
Dealer News December 29There is a place on the Internet that the largest search engine in the world sends people before…
Dealer News December 29In a recent article in Reader’s Digest, the readers were advised to contact the Internet manager at a…
Dealer News December 29When our Chrysler dealer clients first heard that Fiat was not going to provide them with rebadged vehicles…
Dealer News December 29