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The latest In: Leadership

ASP vs. In-House Servers: Which DMS Model is Best?

The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is ending. Your search…

News June 10

Can your CRM be your ILM?

I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…

News June 10

Bruce Qvale, Qvale Auto Group

You hear the name Bruce Qvale (pronounced kevallee) and probably think it sounds familiar. That’s because it is,…

News June 1

Audit Your Suppliers to Reduce Costs and Improve Compliance

Businesses couldn’t survive without a vibrant network of suppliers providing a wide range of equipment, services and supplies…

News June 1

The Pain Will Soon Begin

One of the graphic pictures in one of the presentations I recently gave is a picture of a…

News June 1

Fixing Fixed Absorption Finally — Say this 10 times real fast

Calculating fixed absorption is one of the most important business-strength measurements a serious dealership investor can make. In…

News May 24

Stop Using a Butter Knife in a Gun Fight

I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns now. We and…

News April 16

Corina Diehl, Diehl Auto Group

Corina Diehl has been a dealer for three years, owner of the Diehl Auto Group in Butler, PA,…

News April 10

Selling Cars in the Post-Control World

The battle is over. The customer now controls the car-buying process, and it is up to the dealer…

News April 10

Where’s the Trust?

I had the pleasure of speaking at the AutoTeam America CFO Forum on Friday afternoon before the official…

News April 10