Driving Better Closing Results: Experts share their closing secrets
The close is the ultimate measurement of the effectiveness of a sales process. Retailers around the world go…
News April 1The latest In: Leadership
Be Careful of Limited Warranties
Did you know that offering a warranty on a new or used vehicle, even one that is limited…
News April 1Make Money Managing Inventory Walmart’s Way
Last year, Mike Jackson, chairman and CEO of AutoNation, commented that our industry’s operating benchmarks have not changed…
News April 1Unique Insurance Coverage for Unique Circumstances
In past articles, I have spent much time discussing the types of insurance coverage most dealers carry. As…
News April 1What I Should have Learned in First Grade
This year, I’m focusing my presentations to in-house clients on strategies to develop mental toughness and a ferocious…
News April 1Turn Your Leaders into Tour Guides
Visiting with various dealers throughout the country the last few weeks, I decided to conduct a survey identifying…
News April 1
Joshua Fichter, Director of Operations, Sam Pack’s Five Star Ford
Number one for two years among Ford dealerships in Internet sales, Sam Pack’s Five Star Ford in North…
News April 1It’s a Performance – Make Sure Everyone Knows Their Roles
For dealers, your store often tells the story of your life. This is especially true for those second-…
News April 1
Joe Orr, General Manager, Dick Hanna Honda
With more than 20 years in the dealership business, Joe Orr, of Dick Hannah Honda, is redefining the…
News March 10
Shawn Esfahani, Eastern Shote Toyota
Shawn Esfahani is the model dealer for the 21st century. Everything about his business – from the $22…
News March 10