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The latest In: Leadership

Rob Fowler, Modern Automotive

Modern Automotive Group’s story, to be frank, isn’t really all that modern. That’s because the group’s original store…

News February 10

Documentation is the New Negotiation

By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…

News February 9

So, You Think you Have Problems?

Sometimes we get so caught up in our own world we lose sight of what others in similar,…

News February 2

All Roads Lead to Rome (Washington, DC)

I was recently on a trip to Sao Paulo, Brazil doing a used car school for Fenabrave (Brazil’s…

News February 1

Chrysler and GM Dealer Reinstatement Legislation

What dealers can expect through the arbitration process By the time you read this article, the deadline for…

News February 1

New and Improved Privacy Notice

The Federales mess up again When I first stated following this development, I was reminded of a bad…

News February 1

How to Break Free from Mediocrity!

Mediocrity is a common business topic. We speak of having mediocre departments, leaders, employees and standards. But where…

News February 1

Personal Identity Theft – Is your Dealership Covered?

The idea that a dealer may be held liable for personal identity theft began to come up about…

News February 1

Leadershift is the Fuel for Success

If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…

News February 1

Dave Parrott, Internet Sales Manager, Global Imports BMW

Dave Parrott, 52, Internet sales manager for Global Imports BMW-Mini in Atlanta, the top-selling BMW store in Georgia…

News February 1