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The latest In: Leadership

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CarGurus 2025 First Quarter Report

The End of the Auction Era: Why Direct-to-Consumer Inventory is Driving Dealership Growth

The automotive retail world is changing fast, and dealerships are under pressure to keep up with customer expectations…

News February 18
Auto Dealerships Fixed Operations Fixed Ops

Dealer Magazine: Misguided Focus in Dealerships

Editor’s Note: This article was originally published in the January/February edition of Dealer magazine A word from Charlie…

News February 14
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Dealer Magazine: 10 Things to Address Before Hiring an In-Law

Editor’s Note: This article was originally published in the January/February edition of Dealer magazine Bringing family into your…

News February 13
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Tariffs or Not, Smart Dealers Are Already Betting on Used Vehicles—Here’s Why You Should Too

The tariff situation may be fluid, but one thing is certain—dealers who wait for a final ruling on…

News February 10
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Are You Maximizing the Right “Look Back” Strategy to Set the Course for 2025?

As we enter the first quarter of 2025, lenders and dealers are presented with a unique opportunity to…

News February 7
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Why a Utah High School Senior Wants to Work in the Auto Industry

Ever since I was a kid, I have loved cars. Since I’ve started driving recently and starting taking…

News February 6
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Customer Service

Customer Experience 3.0: Redefining the Guest Journey in Dealerships

In today’s fast-evolving automotive industry, customer expectations have shifted dramatically. The days of transactional interactions are expected to…

News February 5
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Why You Must Scrutinize Vendors’ Cyber Security

Poor vetting of cyber security measures taken regarding the vendors you do business with is a dangerously weak…

News February 3
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2025 Auto Retail Outlook: Machine Learning Meets Inventory Intelligence

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing…

News January 31
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Best Practices to Ensure Retailers Are Securing Digital Deal Jackets

In today’s digital age, the automotive industry has embraced many technological advancements to streamline operations and enhance customer…

News January 27