battery life certified pre-owned CPO electric vehicles EV tax credits
While some identify the increasing number of used electric vehicles (EVs) as a problem for the industry, others…
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June 14
Auto Dealership Auto Loans digital workflows digitized contracting economy eContracting Inflation New-vehicle sales securitization markets Tim Yalich Wolters Kluwer
As we near the mid-way point of the 2024 year, there are many fascinating characteristics of today’s auto…
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June 12
AI Artificial Intelligence automation automotive dealers Devin Daly Fixed Operations Impel service appointments
High interest rates and stubborn inflation are not stopping U.S. consumers from doing one of the things they…
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June 10
2024 NADA AI Autogroup View Benchmark Alerts Benchmark Automotive Data Dan Trinidad Finance HIVE Hybrid Intelligence Validation Engine inventory retailing lead handling Machine Learning marketing sales performance Up to Demo Up to Write Up
As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…
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June 7
AI Artificial Intelligence Auto Dealership Automotive Optimization Layer automotive retailing Devin Daly email Europe Impel Large Language Models messaging apps OEM SMS texting U.S. United States webchat WhatsApp
Impel on June 6 launched WhatsApp as a communication channel for Impel AI, further enhancing the company’s omnichannel…
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June 6
Auto Dealership Brand Promises CDK Ease of Purchase Scorecard F&I Finance and insurance Financing Skills GAP Maintenance Mentorship MSRP Sales Manager Skills Sales Staff Skills Salesman warranties
Despite media chatter about the viability of dealerships and emerging direct-to-consumer competitors, car buyers still want to visit…
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June 5
AI Artificial Intelligence Auto Dealership inventory management inventory risk management Jason Knight Lotlinx OEM predictive modeling seasonally adjusted annual rate of sales VIN
Inventory management remains critical for auto retailers today in determining profitability, customer satisfaction, and operational efficiency. The traditional…
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June 4
Auto Dealerships Customer Service employee turnover rate Employees production-based pay plans service managers
Editor’s Note: This article was originally published in the May/June edition of Dealer magazine A parable: A successful…
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June 3
AI Artificial Intelligence automotive dealerships credit processing customer identity DealershipOS Document management identity fraud QoreAI SBX startup startups Todd Smith
As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…
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May 31
Auto Dealership check-in procedure Customer Service Enhancing Service from Hello: A Deep Dive into the Service Check-In Process Reynolds and Reynolds self-service kiosk
You never get a second chance to make a first impression—and a recent survey shows what dealers and…
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May 17