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Latest in: Leadership

Dealers Seizing the Digital Retailing Future

Over the next five years, the automotive retail landscape will change dramatically for both consumers and dealers. Utilizing U.S.…

News January 16

Blue Sky Financing Returns

If you are attending the NADA Convention in Orlando this month, I recommend you do two things during…

News January 16

Use the WICS Compliance Model – Walk-through, Inspection, Compliance, Security — to Keep the Dealership Afloat

The proverbial saying, “For want of a nail,” means, Wikipedia reminds us, that “small actions can result in…

News January 15

When Searching for that Proverbial Needle in the Haystack

In today’s automotive world, dealers are not interested in hearing about the problem or wanting to know how…

News January 11
Featured

General Motors Threatens Dealers’ Franchises

Are recent sales deficiency letters part of a larger plan for terminations? Over the week, a number of…

News January 7
Featured

What to Expect in Auto Dealer Compliance in 2013

2012 was a year of heightened consumer protection enforcement activity by federal regulators. The Consumer Financial Protection Bureau…

News January 4
Featured

Four Ways to Shift your Dealership Performance into ‘Overdrive’

“Dale, remember this. As the used vehicle department goes, so goes the entire dealership.” My dad offered this…

News January 4
Featured

Your Dealership’s Most Valuable Untapped Resource

At the end of the month, dealership personnel often yearn for just a few more hours or days…

News January 2

Build Compliance into Your Road to the Sale to Create the Right Pace for Closing More Deals

Almost every step along the road to the sale, from the meet-and-greet to the closing of the deal…

News December 20

Vehicle History, Inspections Key to Spotting Flood-damaged Vehicles

As everyone knows, the East Coast, particularly New York and New Jersey, were devastated by Superstorm Sandy in…

News December 20