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Latest in: Leadership

FTC Continues Dealer Enforcement Actions with Safeguards and Privacy Consent Decree Against Georgia Dealer

We’ve been saying for some time that data security and privacy are at the top of the FTC’s…

News August 16

What does Sales Manager Mean?

Businesses that have a product line for sale have sales managers to manage their sales personnel. Motivated sales…

News August 16

The Art of Recruiting and Retaining Women in your Dealership, Part 3

Note: This is the final part of a three part series on a subject that needs more that…

News August 15

Gasoline: More Performance, More Economy, More Green!

Consumers are motivated by many factors that influence their automobile-buying decisions: price, prestige, creature comforts and resale value,…

News August 13

Manufacturers Getting More Comfortable in Court

Dealers more frequently finding themselves on the receiving end of a surprise lawsuit In the past 18 months,…

News August 9

Task-based Dealerships

A typical day for a dealership employee is guided by their job functions. An example of various job…

News August 8

The Best Way to Generate Drive

A decades-old belief system in business is that the deeper one goes in debt with lifestyle enhancements, toys—stuff,…

News August 6

So Ya Wanna be a Technician

Ever heard this one? What’s the difference between a puppy and technician? At 12 weeks the puppy stops…

News August 6

The Changing Landscape of Auto Inventory Insurance

There is no question that the dealership insurance market is tightening up. Prices are going up along with…

News August 3

3 Ways to Reduce the Risk of Used Vehicle Market Volatility

I like the analogy a Midwest dealer recently shared as we discussed recent declines in wholesale used vehicle…

News August 3