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Latest in: Leadership

If you Don’t Like What you’re Reaping, Sow Something Else!

We live in an age addicted to the defense, “it’s not my fault.” Consider these examples: In 2002,…

News October 11

Can You Guarantee Great Photos?

I’ve been taking digital photos of cars and putting them on the web for more than 16 years. …

News October 6

Come Back!

Congratulations! You’ve closed the deal, done the paperwork, taken the trade in, handed her the keys and introduced…

News September 29

Does your Organization Need RISP?

The economy over the past few years have presented some pretty significant challenges to the sales and profitability…

News September 29

It is Time: Don’t be Late to the Social Media Party

It is time. Regardless of personal opinions, comfort levels, feeling overwhelmed or just disinterested in the concept, it…

News September 28

Keeping the service “Time Bucket” full

Experience is the best teacher. One of the greatest benefits of the automotive industry is learning successful strategies…

News September 26

Dealership Daycare

Sometimes people need to be babysat. It happens. Inevitably someone will prioritize something (from attending a wedding to…

News September 22

What is your Manufacturer’s Credit Score? You Should Know, it Matters

Dealers are exceptional at tracking their financials. They often recite from memory their monthly new car PVRs and…

News September 22

The First Steps Toward Becoming a 10X Internet Dealership

Internet sales velocity comes from attacking process failure points. There are two that all too often occur just…

News September 21

Blue Collar Focus Results in Solid Gold Returns

Some 30 years ago, one of my best friends in the car business gave me the greatest advertising…

News September 21