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Latest in: Leadership

April Ancira, Vice President Ancira Auto Group

At Ancira Auto Group, it’s all about sharing – sharing data and business goals openly with its 550…

News June 1

Leadership is the Difference Between (Internet) Success and Failure

I actually find it funny how often great leadership is the number one factor that drives a particular…

News June 1

Critical Decisions: Double your ‘Shows’ and Double your Demos!

I hope you’re off to a great day when reading this because I have some critical information to…

News June 1

NLRB Files Complaint Against Luxury Car Dealership For Unlawful Termination Over Employee’s FB Post

On Friday, May 20, 2011, the National Labor Relations Board filed a complaint against a luxury car dealership…

News May 24

Who’s Writing Your Online Ads?

I recently saw a vehicle advertised on a dealer website that caught my attention. This pre-owned car was…

News May 19

Does your Dealership Sell Transactions or Experiences?

I recently wrote a blog article entitled, “You Can’t Build a Great Organization Around Satisfied Customers.” In that…

News May 14

Study Shows Lead Response Practices Fall Way Short

Recently, my company conducted a mystery shopping study to gauge the status of dealer responses to customer price…

News May 4

‘Help Me’

Hello gang, welcome to spring.  Jim Ziegler and I started out writing in the first issue of Dealer…

News May 1

Believe It or Not, Congress Got It Right

We were nervous last year. The long-anticipated sunset provisions of George W.’s 2001 income and estate tax reform…

News May 1

Justin Brun, e-Commerce Manager & Ben Koller, Internet Sales Manager, Acton Toyota

Justin Brun, e-commerce manager, and Ben Koller, Internet sales manager, for Acton Toyota in Littleton, MA can stand…

News May 1