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Latest in: Leadership

John Eagle, John Eagle Dealerships

John Eagle is a member of the PhD club – “Papa had a dealership.” He’s been in the…

News February 1

Russell Blackstone, e-Commerce Director at Hewlett Volkswagen

Russell Blackstone, a former political consultant, enjoyed helping friends and family members with their car purchases so much…

News February 1

Correctly Compensating Sales People

It is amazing to me that the vast majority of dealerships continue to pay sales consultants on gross…

News January 31

Can OEMs Actually Not Renew a Dealer Agreement?

Don’t Fall For the Bluff Car manufacturers have made a habit in recent years of using the expiration…

News January 14

People and Processes: Creating a Synergy Between the Two

People (pee-puhl) noun 1)    Human beings 2) The followers or subordinates of a leader or manager   Processes…

News January 14

Do You Know Your Punishment?

The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently…

News January 14

Becoming a Web Centric Dealer

In today’s high-performing dealership, the web is the strategic center. What does it mean to be web-centric? It…

News January 14

Speaking the Customer’s Language

In a recent article, I presented the need for dealers to take a proactive approach to dealership reputation…

News January 14

The Benefits of a Strong Arbitration Provision

Our clients are always looking for ways to minimize legal fees and reduce the number of lawsuits. There…

News January 14

Ed’s Picks – Tools You Can Use From 2010 SEMA

Each November, some 100,000 plus aftermarket and new vehicle manufacturer personnel, gather to view the latest in parts,…

News January 14