Q

Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

Q

Latest in: Leadership

The Simple Rules of the Business

There is a simple rule of business that we all want to live by. It’s not that we…

News January 14

It’s the Culture, Stupid!

A common misconception is that you can change your team’s behaviors strictly by changing your dealership’s vision. Here’s…

News January 14

Stephen Wade, 2011 NADA Chairman, Stephen Wade Automotive Group

He started out wanting to be an attorney with no intention of being in the car business. Now,…

News January 1

Rob Fontano, Digital Sales & Marketing Director, Marazzi Motors

Rob, it looks like the John Marazzi group in Florida has a strong online presence. What is your…

News January 1

An Unlikely Compliance Model

Remember that time when you were driving down the freeway? On auto pilot, not paying particular attention to…

News December 29

Tips for Used Vehicle Department Advertising

As I wrote last month, we all something we’re good at. Perhaps by now, you’ve figured out after…

News December 29

Is your Service Department Convenient?

We are a time-hungry society. We need and demand more – period. As consumers, we are no different…

News December 29

A Fresh Look at Internet Leads

My first GSM told me that customers would tell me how to sell them – I just had…

News December 29

One Year from Today

In October, I unveiled an updated ACES (Automotive Continuum of E-commerce Success) chart at the well-attended 9th Digital…

News December 29

Taking the Business Back to its Roots

It is no secret that customers are using the Internet to broadcast their buying experiences, and in doing…

News December 29