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The latest In: Leadership

There’s No Room for Sea Lawyers in the Automotive Industry

As some of you may know, I served in the United States Marine Corps back in the 1980s.…

News November 1

The 10-Minute Dealership: Building the Organization

The arrival of a lead is the moment of truth. Best practice is to execute a multi-vehicle price…

News November 1

Technology and Zen Time Management

I recently gave a webinar on Zen time management to controllers and office managers. Over the years I’ve…

News November 1

Business Development is for Sales Reps too!

Cross training and team building are critical Are your business development and Internet sales teams integrated with your…

News November 1

Alex Jefferson, Director of Internet and Sales Training, Proctor Dealerships

Alex Jefferson is the Director of Internet and Sales Training for the Proctor Dealerships in Tallahassee, FL. He…

News November 1

The Boeckmanns, Galpin Motors

The Boeckmanns could be called automotive retail’s First Family. Patriarch Bert Boeckmann and his wife Jane are celebrating…

News November 1

Develop a Red Belt Mentality

The people in your organization will shape its culture, starting with the attitude, mindset, behaviors, character, and competence…

News October 1

Will your Garage Insurance Premiums be Going Up?

Last week I saw an article in Business Insurance Magazine predicting increasing insurance premiums for 2011. While the…

News October 1

Developing the Right Training Program

Whether you are training new sales consultants or just want to upgrade your sales team’s skills, deciding between…

News October 1

The Challenge of Scale, Span and Shift

Today’s progressive auto dealer faces three difficult challenges: limited scale, broad span and significant marketplace shift. How he…

News October 1