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Latest in: Sales and Finance

Structure and People: The Key to Executing a Great Process

If process is the foundation of superior Internet sales performance, then structure and people are what leverage that…

News September 1

Every Month Should Be a Record

While I was on a conference call with a dealer-client the other day, the Dealer Principal commented on…

News September 1

Moving from the Physical to the Virtual Sales Space

In April, I attended the 8th Digital Dealer Conference and Exposition in Orlando. It’s a strong conference that’s…

News September 1

So, You Can’t Find Technicians?

I was making a 20 group presentation not long ago and someone said to me, “We need technicians…

News September 1

Smart Advertising for the Political Season

Are you as amazed as I am that the year is almost over? The good news is you…

News September 1

It Turns Out You Can Fix Stupid Part 1

I suspect like most of you have, I calculated that stupid wasn’t fixable — after all someone famous…

News August 22

Living with Factory-based Ordering Systems

A little over four years ago we looked at the up and coming factory-based inventory management programs that…

News August 10

Non-Compliance – Your Employees May Be Costing You Money

We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.”…

News August 1

Small Coverage Details that Could Cost Your Dealership a Fortune

The past several months we have seen some interesting policy quirks. Knowing this information may help you be…

News August 1

Don’t Write It in Sand, Carve It in Stone

Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…

News August 1