Auto Retail News

A recent study by Pied Piper has revealed that artificial intelligence is rapidly transforming the way automotive dealerships handle service calls, often outperforming human associates in key areas. The 2025 Service Telephone Effectiveness (STE) Stud

Tom Dinsdale Chevrolet GMC Cadillac and Tom Dinsdale Hyundai Acquired by Rydell Auto Group Tom Dinsdale Chevrolet GMC Cadillac and Tom Dinsdale Hyundai have officially been acquired by Rydell Auto Group, in a deal advised by Haig Partners. The dealer

For years, the auction house has been a cornerstone of inventory acquisition for auto dealers. It offered a seemingly reliable pipeline of vehicles to replenish lots and meet consumer demand. However, the landscape has dramatically shifted, leaving m

A new report from CDK Global has revealed a sharp decline in car buyer satisfaction, marking one of the lowest points in recent history. According to CDK data, a combination of inventory shortages, higher vehicle prices, and lengthier buying processe

Impel, an automotive AI solutions provider, has announced two new models looking to shape the future of automotive AI usage. They revealed their domain-tuned large language model (LLM) and launched the industry’s first safety-focused research i

A car sales pitch is a structured, yet flexible conversation delivered by a salesperson to communicate a vehicle’s value to a potential buyer. It’s tailored to highlight key features, address specific concerns, and guide customers toward a confid

If you are planning to ship a car, timing matters! The peak season for car shipping is usually: Summer months: When families are on vacation, and college students are relocating Holiday periods: High activity during end-of-year sales and festivities

The Presidio Midyear 2025 Dealer Direction Survey revealed a cautiously optimistic outlook from U.S. auto dealers. Even as the industry navigates economic turbulence and the ongoing effects of federal tariff policies, dealers are much more bullish th

Auto dealers are no strangers to uncertainty. Between on and off tariffs and material shortages, the road ahead looks bumpy. While tariffs have been stealing headlines, a rare earth minerals shortage is also impacting the auto industry, forcing one F