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TrueCar.com Performance Scorecards: Hyundai Gets Top Marks in January 2012
SANTA MONICA, Calif. — TrueCar.com, the authority in new car pricing, trends and forecasting released its Performance Scorecards for automotive manufacturers and brands. The Performance Scorecards grade each manufacturer and brand on eight d
Feb 21, 2012
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Vice President at IMN Explains How to Mind the Database to Influence Loyalty
Bobby Gaudreau, vice president of automotive services at IMN, is sharing his expertise with automotive dealers and managers on how to mind their database to centralize customer intelligence to influence loyalty. The days of executing e-mail blasts wi
Feb 21, 2012
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Effective Spend Management Strategy for 2012
What is spend management? Spend management is a strategy that innovative companies employ to control and optimize the money they spend. Spend management includes a number of familiar disciplines that are designed to reduce costs, improve efficiencies
Feb 20, 2012
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Ove.com Helps Independent Partners Drive Double-Digit Growth in 2011
ATLANTA – In 2011, independent auction partners turned to OVE.com – the industry’s leading 24/7 Bid or Buy Now wholesale vehicle marketplace – to grow their total sales nearly 25 percent, with dealer sales alone rising nearly 110 percent.
Feb 20, 2012
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AiM to Provide Vehicle Inspection Expertise, Information to Auto Financial Group and its Customers
LONG BEACH, Calif. — Alliance Inspection Management (AiM) the nation’s leading provider of vehicle inspection services, has reached an agreement with Auto Financial Group (AFG) of Houston, Texas, to provide end-of-term and used vehicle condit
Feb 20, 2012
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Nissan, Subaru and Honda Issue Air Bag Recall
According to the National Highway Traffic Safety Highway Nissan North America, Subaru of America and American Honda Motor Co. are recalling 2012 model year vehicles to fix problems with the side curtain air bags. NHTSA’s website said the air bags m
Feb 20, 2012
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PartsChannel, Inc. Receives NSF International Certification for Auto Parts Distribution
LOS ANGELES — PartsChannel, Inc. announced the company has received certification under NSF International’s Automotive Collision Parts Distribution Program. The certification recognizes the company’s effective record and inventor
Feb 20, 2012
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Auto Point and TimeHighway.com Team Up to Offer 24-7 Online Service Scheduling
Carlsbad, CA. – To give service customers the ability to schedule an appointment 24 hours a day, 7 days a week from their computers or mobile devices, Auto Point, Inc., a pioneer in comprehensive customer relationship management solutions for
Feb 20, 2012
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Auto Industry Outperforms Other Industries in Providing Customer Service
St. Louis – Contrary to the negative perceptions often associated with automotive dealerships, a recent Maritz Research CEBenchmarks™ study revealed the auto industry outperforms several other industries, including retail and wireless service
Feb 20, 2012